SOLMAR HOTELS & RESORTS
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FAQs

Where is Cabo San Lucas? 
Cabo San Lucas is located at the southern tip of the Baja Peninsula in the State of Baja California Sur. Cabo is approximately 1,000 miles south of San Diego, California at a longitude 10 degrees south of the Tropic of Cancer and a latitude of approximately 22 degrees. Los Cabos International Airport is approximately 20 miles to the northeast.

What is Los Cabos and where is it located? 
Los Cabos is the county that includes the cities of Cabo San Lucas and San Jose del Cabo. Los Cabos is located in the State of Baja California Sur.

How do I get to Los Cabos? 
Los Cabos is accessible by air from most major cities in the United States and Mexico. Airlines serving Los Cabos International Airport include Aeromexico, , Alaska Airlines, US Airways, American Airlines, Spirit, Continental, United Airlines, Delta Airlines, Frontier, Sunwing, West Jet, Virgin America, Sun Country, Air Transat, Volaris, Interjet, Viva Aerobus and various charter flights domestic and International.

From Los Angeles and San Diego, the flying time is approximately 2 hours.

What is required to drive in Los Cabos and Baja California? 
No special permits or bonds are needed, unless you plan to continue on to Mexico's mainland. You will need a valid drivers license issued by your state of residence. Do not drive in Mexico without insurance. While you are purchasing insurance, get a map that shows the locations of gas stations. Keep your gas tank as close to full as possible, even if it means extra stops. You never know when the next gas station will be. The roads are generally safe, but narrow by U.S. standards. Be extra careful.

The corridor connecting Cabo San Lucas and San José del Cabo is a modern four-lane highway with adequate lighting.

What is the legal drinking age in Mexico? 
The legal drinking age in Mexico is 18.

What is the time zone of Los Cabos and does the time change with daylight savings time? 
Los Cabos and Baja California Sur are located in the Mountain Time Zone. The time changes here whenever Daylight Savings Time changes.

About Solmar Hotels & Resorts

Is there free shuttle service between Solmar Hotels & Resorts? 
There is a shuttle service you can use to travel between Grand Solmar Land's End, Solmar All Inclusive, Playa Grande and The Ridge Resorts. It's free, convenient and operates throughout the day and evening.

What are the exchange benefits between resorts? 

Grand Solmar Lands End Resort Spa guests have access to all Solmar Hotels & Resorts beaches and facilities.* 
The Ridge Luxury Villas guests can also access Playa Grande and Solmar All Inclusive facilities.* 
Playa Grande Resort & Grand Spa guests enjoy access to the Solmar All Inclusive resort.* 
* Meals or beverages are not included.

Can I get a taxi from my resort? 
There are taxis available at all Solmar Hotels & Resorts. Ask the bellboy to get one for you. Check the current taxi fares posted in the motor lobby. Taxi fares are higher for taxis at a taxi stand than if you flag one down on the street.

Does my resort have a parking lot? 
Free parking and valet service is available at Solmar Hotels & Resorts for guests who rent cars or bring their own vehicles.

What options are there for paying my bill? 
During your stay, you can leave your bill open and sign for drinks and meals, shop at the convenience store and the boutiques, visit the spa and even book tours. All purchases are charged to your bill. At the end of your stay you can settle with cash (US dollars or Mexican pesos), travelers checks or Visa, Master Card or American Express credit cards. Personal checks or Discover cards are not accepted.

Do you have cribs and high chairs? 
If you will need a crib or high chair, please email your resort prior to travel. Availability is limited and extra charges may apply.

Are there childcare services? 
You can arrange for childcare through the Concierge. 24-hour advance notice is required. Please ask for the cost per hour and per child.

Do you have a resort store? 
All Solmar Hotels & Resorts have convenience stores carrying a selection of imported and Mexican goods. The stores are open daily and offer snacks, deli products, and assorted grocery items. You'll also find soft drinks, beer, wine and spirits, as well as household goods, souvenirs and a drugstore counter.

Where can I change money? 
The official currency in Mexico is the Mexican peso. Dollars are also accepted in Cabo San Lucas but not outside the tourist areas. You can exchange your US dollars, Canadian dollars, Euros, Pounds and travelers checks for pesos at banks and the bureau de change. US and Canadian dollars and travelers checks can also be exchanged at the Front Desk of your resort.

Will I be able to get cash from the banks with my credit cards? 
All banks provide cash advances and most have ATM machines for after hours cash.

What languages do people speak in Mexico? 
The official language in Mexico is Spanish although English is widely spoken, especially in resort areas.

What is the power voltage in Mexico? 
110 volts. We recommend you bring a voltage converter with you if you are using 220 volt devices.

What is the standard tipping practice? 
Waiters generally receive 15% and sky caps and bell-boys $2 US per bag. The suggested daily tip for the maid who cleans your room is $3 US for a Master Suite and $2US for a Suite and $5 US for a Penthouse.

Do cell phones work in Cabo San Lucas? 
Check with your service provider in your country before departure to make sure you have international coverage.

What about the public transportation bus system? 
Los Cabos offers public bus service between Cabo San Lucas and San Jose del Cabo all day, every day of the week. Buses run until 9:30 or 10:00 PM. There are official bus stops, with seats and shade. The buses only run on the main highway and pass each stop (approximately) every twenty minutes. The fare is around 35 pesos (about $3 U.S.) between the two towns, less if you're going part way.

Weather and Climate - What is the weather like? 
Average winter air temperature: 50 to 80º F 
Average summer air temperature: 70 to 100º F 
Coldest months: December and January 
Average annual rainfall: 10 inches 
Average Sea of Cortes water temperature: 72º F 
The Pacific Ocean side of Los Cabos is generally 10º F cooler than the Sea of Cortés side. 
The average year-round temperature is 78 F. During the high tourist season, October to April, the temperature is typically 80 F during the day and cools to the 60's at night. In the low season, May to September, the temperature will go up to 100+F during the day and stay in the upper 70's and low 80's in the evening. The average year-round water temperature in the Sea of Cortez is 72F. During the summer months the water temperature can reach the mid 80's. The climate is arid with over 300 days of sunshine, with some reports of over 350 days. Most rainfall occurs during the months of September and October

What clothes should I bring? 
Cool, light colored cotton clothing and a pair of comfortable shoes are recommended if you are planning to explore the area. You will need trousers and long-sleeved shirts for jungle treks. Pack a light jacket or sweater or a shawl for the evenings, especially in the winter. A hat, sunglasses and plenty of sun block are indispensable.

What do you need to travel in Mexico? - Mexico's Entry Requirements: 
When flying into Mexico, a Tourist Card (FMT) is required. To obtain a Tourist Card, you will need proof of citizenship. A passport is requiring for this purpose. The necessary forms will be provided by the airline. The Government of Mexico requires that all U.S. citizens present proof of citizenship and photo identification for entry into Mexico. All travelers traveling to Mexico must have a valid passport.